Privacy Policy

Updated October 16th 2024

FRIENDLY GPS LLC (“Friendly GPS”, “we,” “our,” or “us”) is a telematics solutions provider.

We are committed to protecting your privacy. This Privacy Policy tells you how we treat your personal information (“data”), and what to expect us to do with your personal information when you contact us or use one of our services.

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, and use of your personal information as described in this Privacy Policy.

Friendly GPS does not assume liability for 3rd party technology, solutions, policy, and business practices. This policy does not extend to nor replace third-party solutions.

900 Pacific St Ste 127
Stamford, CT 06902
+1 (646) 481-7711
Support@FriendlyGPS.com
https://www.FriendlyGPS.com/

Data Use & Sharing Practices

We use your data to administer products & services, communicate with you, provide account support, maintain security, detect fraud, maintain billing, fulfill orders, and to keep business records as required by law.

Your data will not be shared to third parties for marketing/promotional purpose.

SMS Direct Messaging

SMS consent/mobile information will not be shared to third parties for marketing/promotional purposes.

Msg & data rates may apply. You might be charged separately by your cellular and internet service carrier for SMS and other messages, voice, and data.

Opt-in Methods

To opt-in to SMS messaging, reply START.

Opt-out Methods

To opt-out of SMS messaging, reply STOP.

Data Collection Practices

We collect data about you and the devices (“unit”, “tracker”, “telemeter”) associated with your account, in a variety of ways. Your data is collected when you interact with our products & services, when it is directly provided by you, when you -opt-in to receiving messages, and when devices provide it.

Collection of Phone Number

Your SMS consent/mobile information is collected when you opt-in to SMS.

Your SMS consent/mobile information is terminated when you opt-out of SMS.

Data Storage Practices

We keep your data for as long as we need it to provide services to you and fulfill the purposes described herein. When your data is no longer needed, we will either purge the data from our systems and/or sanitize the data so that you cannot be identified.

Data Protection Practices

We implement a variety of technical, physical, organizational, and legal security measures to maintain the safety of your data. We strive to meet or exceed industry standard security and privacy protocols. Our website and portal are secured with a minimum of 256-bit Secure Socket Layer (SSL) encryption.

SMS consent/mobile information will not be shared to third parties for marketing/promotional purposes.

Privacy Rights

You have:

  • the right to access your data that we store;
  • the right to request information about what data we process about you;
  • the right to data portability of and to receive a copy of your data;
  • the right to correct your data, if it is inaccurate or incomplete;
  • the right to erase your data;
  • The right to restrict (i.e., prevent) the processing of your personal data.
  • the right to restrict (i.e., prevent) the processing of your data;
  • the right to object to the use of your data for a specific purpose;
  • and the right to withdraw consent.

Policy Changes

We periodically update this policy and will notify you about significant changes in the way we treat your personal information by placing a prominent notice on our website, and by other means such as e-mail, mail and other direct messaging services.